Khelo24Bet Privacy Policy

Khelo24Bet is one of India's leading online betting and gaming platforms. We offer cricket betting, live casino games, sports exchange, and much more to users across India. At Khelo24Bet, we take your privacy very seriously and are committed to protecting your personal data.

This Privacy Policy explains what data we collect, how we use it, and what steps we take to keep it safe.

When you use the Khelo24Bet website, Khelo 24 Bet app, or any of our services, you agree to the terms mentioned in this policy.

We request all our users to read this page carefully before using our platform.

• Active Collection: Information you give us directly when you fill out the Khelo24Bet register form, make a deposit, contact our support team, or update your profile settings.
• Passive Collection: Data we automatically gather through cookies, tracking tools, and server logs when you browse the Khelo24Bet website or use the Khelo 24 Bet APK on your device.

Both methods help us provide better services and a smooth betting experience to every user.

• To verify your identity during Khelo24Bet registration and login.
• To process your deposits and withdrawals securely.
• To send you updates about live matches, new promotions, and bonus offers on Khelo24Bet.
• To improve our platform features and user experience based on how you use our services.
• To prevent fraud, unauthorized access, and suspicious activity on your account.
• To comply with legal and regulatory requirements.

We do not sell or rent your personal data to any third party for their own marketing purposes.

• Consent: When you create your Khelo24Bet account, you give us your consent to collect and use your data as described in this policy.
• Service Delivery: We process data when it is needed to provide you with our services like placing bets, making transactions, and managing your Khelo 24 Bet account.
• Legal Obligation: In some cases, we are required by law to keep certain records and share information with regulatory authorities when asked.

Khelo24Bet uses cookies and similar tracking tools on our website and Khelo 24 Bet app.

Cookies are small files stored on your device that help us remember your preferences, keep you logged in, and understand how you use our platform.

• We use session cookies that expire when you close your browser.
• We also use persistent cookies that stay on your device for a set period.
• You can manage or disable cookies through your browser settings.

Please note that some features of Khelo24Bet may not work properly if cookies are turned off.

• We keep your personal data only as long as your Khelo24Bet account is active or as needed to provide you services.
• If you close your account, we may still retain certain data for a limited time to meet legal requirements, resolve disputes, or prevent fraud.
• Transaction records and KYC documents may be kept for up to 5 years as required by applicable laws.
• After the retention period ends, your data is securely deleted from our systems.

• Khelo24Bet uses advanced encryption technology to secure all data transfers between your device and our servers.
• We use SSL certificates, firewalls, and secure server infrastructure to guard your personal and financial information.
• Our team regularly monitors the platform for any suspicious activity.
• Access to your data is restricted to authorized personnel only.
• While we take every possible step to protect your data, no online platform can guarantee complete security.
• We encourage users to keep their Khelo24Bet login password strong and confidential.

• Khelo24Bet is strictly for users who are 18 years of age or older.
• We do not allow minors to create accounts, place bets, or use any of our services.
• During the registration process, we verify the age of every user.
• If we find that a minor has created an account on Khelo 24 Bet using false information, we will immediately close the account and forfeit any funds in it.
• We take this policy very seriously to promote safe and responsible gaming.

• You can access the personal information we hold about you at any time through your account settings.
• You can request correction of any wrong or outdated information.
• You can ask us to delete your account and personal data, subject to legal requirements.
• You can opt out of marketing emails and push notifications from Khelo24Bet at any time.
• You can withdraw your consent for data processing, though this may affect your ability to use certain features of the platform.
• You can request a copy of your data in a readable format.

• When you register on Khelo24Bet, we collect your basic details to create your account.
• Your Khelo24Bet login password is stored in encrypted form and is never visible to our staff.
• For higher withdrawal limits and full access to all features, you may need to complete KYC verification.
• KYC documents include Aadhaar card, PAN card, or bank statement.
• All KYC documents are stored securely and used only for verification purposes.
• We recommend all users to enable two-factor authentication for extra security on their Khelo 24 Bet account.

• Khelo24Bet may collect your location data to verify that you are accessing our services from a permitted region.
• This helps us follow local laws and regulations related to online betting.
• Location data is collected through your device GPS, IP address, or network information.
• You can disable location services on your device, but this may limit some features of the Khelo 24 Bet platform.

• We may send you push notifications, SMS, emails, or WhatsApp messages about Khelo24Bet live matches, new promotions, bonus offers, and important account updates.
• You can choose to opt out of marketing messages at any time by updating your notification preferences in your account settings.
• You can also contact our support team to stop receiving promotional messages.
• Even if you opt out of marketing messages, we may still send you important service-related communications about your Khelo24Bet account.

• The Khelo24Bet website and app may contain links to third-party websites, apps, or services.
• We are not responsible for the privacy practices of these external sites.
• We recommend you to read the privacy policy of any third-party website before sharing your personal information with them.
• Khelo 24 Bet only partners with trusted and verified third-party providers.

• In the unlikely event of a data breach that affects your personal information, Khelo24Bet will take immediate action to contain the breach and minimize the damage.
• We will notify affected users as soon as possible through email or account notification.
• We will also report the breach to the relevant authorities as required by law.
• Our security team conducts regular audits and vulnerability assessments to prevent such incidents.

Khelo24Bet is committed to responsible gaming.

We provide tools like deposit limits, session time reminders, and self-exclusion options to help users stay in control of their betting activities.

If you feel that your gaming habits are becoming a problem, you can request a temporary or permanent self-exclusion from the Khelo 24 Bet platform.

Contact our support team to activate self-exclusion on your account.

During the exclusion period, you will not be able to access your account or place any bets.

Khelo24Bet may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.

When we make changes, we will update the date at the top of this page.

We encourage you to review this policy regularly so you stay informed about how we protect your data.

Continued use of Khelo24Bet after any changes means you accept the updated policy.

If you have any questions, concerns, or complaints about this Privacy Policy or how your data is handled on Khelo24Bet, you can reach out to our Grievance Officer.

As per the Information Technology Act, 2000 and its rules, we have appointed a Grievance Officer to address your concerns.

You can contact us through our 24/7 customer support via WhatsApp, Telegram, or email.

Our support team is always ready to help you with any privacy-related queries regarding your Khelo 24 Bet account.