AML and KYC Policy | khelo24betofficial.com

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What is KYC?

KYC stands for Know Your Customer. It is a simple check where we ask you to prove your name, age, and address. Banks, wallets, and gaming sites use the same process. The idea is to make sure the person opening the account is real, is above 18, and is using their own money.

Without KYC, anyone could open fake accounts, use someone else's card, or try to cheat the system. That is why we ask for basic documents from every user.

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What is AML?

AML stands for Anti-Money Laundering. Money laundering means hiding money that comes from illegal work by moving it through normal channels — like a betting site, a bank, or a shop. AML rules stop this from happening.

We follow AML rules so that only clean money enters and leaves our platform. This keeps every honest user safe and keeps our licence in good standing.

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Why We Follow These Rules

We follow KYC and AML rules for three main reasons:

The Law

India's Prevention of Money Laundering Act (PMLA), 2002 and global rules set by the Financial Action Task Force (FATF) ask every regulated business to run these checks.

User Safety

If someone steals your ID or card, KYC helps us spot it fast and block the account.

Fair Play

These checks stop fake accounts, bots, and underage users, so real players get a fair game.

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Documents You Need to Share

When you sign up and want to deposit or withdraw, you will be asked to upload a few papers. Please send clear photos or scans — no blur, no cut edges.

5.1 Proof of Identity

Any one of these:

Aadhaar card
PAN card
Passport
Voter ID
Driving licence

5.2 Proof of Address

Any one of these, not older than three months:

Electricity or gas bill
Bank statement or passbook
Rent agreement
Landline or postpaid mobile bill

5.3 Proof of Payment Method

Front page of your bank passbook, or
A screenshot of your UPI ID, or
Front image of your debit/credit card (please hide the middle 8 digits and the CVV)

5.4 Selfie Check

A live selfie or a short video where your face is clearly visible. This confirms you are the same person as in the ID.

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How the KYC Process Works

The steps are short and easy:

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Sign up on the site or app with your mobile number and email.

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Go to My Account → Verification.

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Upload the documents listed above.

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Our team reviews them. This usually takes 24 to 72 hours.

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You get an email or SMS once your account is approved. If something is wrong, we tell you what to fix.

You can still browse the site while the check is going on, but withdrawals will open only after your KYC is approved.

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Our AML Checks

Behind the scenes, we run a few checks to keep bad money out.

7.1 Basic Customer Check

Every new user goes through a standard ID check when they join.

7.2 Extra Check for Large Accounts

If a user deposits or wins large sums, we ask for extra papers — like a salary slip, ITR, or source-of-funds letter. This is called Enhanced Due Diligence.

7.3 Watching Transactions

Our system quietly watches every deposit and withdrawal. If something looks odd — for example, many small deposits from different cards — it gets flagged for review.

7.4 Reporting Suspicious Activity

If we find real proof of illegal money, we report it to the right authority, as the law asks us to.

7.5 Keeping Records

We store your KYC papers and transaction history for at least five years, even after you close the account. This is a legal duty.

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Deposit and Withdrawal Rules

To keep money flow clean, we follow a few simple rules:

Same source rule: You must withdraw to the same bank account or UPI ID that you used to deposit. If you deposited by UPI, the payout goes to the same UPI.
No third-party payments: The bank account, card, or wallet must be in your own name. Payments from a friend's or family's account will be sent back.
Set limits: There is a minimum and maximum limit on each deposit and withdrawal. You can check the current limits on the Cashier page.
Cooling period: A first-time withdrawal may take a bit longer because full KYC has to close before the money leaves.

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Things That Are Not Allowed

The following actions break our AML rules and will lead to action on the account:

Opening more than one account by the same person
Using fake, edited, or borrowed documents
Splitting one big deposit into many small ones to avoid checks (this is called structuring or smurfing)
Using a stolen card, hacked wallet, or someone else's bank account
Sharing your account login with another person

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Age Check and Safe Play

Only users who are 18 years or above can play on Khelo24bet. The ID you share is also used to confirm your age. If we find that a user is under 18, the account is closed and any winnings are held back.

We also offer safe play tools — deposit limits, time-outs, and self-exclusion. If gaming is no longer fun for you, please use these tools or write to our support team.

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How We Keep Your Data Safe

Your papers are sent over an encrypted link (SSL/TLS) and stored on secure servers. Only trained staff from the compliance team can view them.

We never sell your data.
We never share it with other players or ad partners.
We share it only with banks, payment partners, or legal bodies when the law asks us to.

Our data handling follows India's Information Technology Act, 2000 and, where it applies, the GDPR rules for users in Europe.

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What Happens if You Do Not Follow the Rules

If a user gives wrong details or breaks the AML rules, we may:

Pause the account until the issue is cleared
Hold back any pending withdrawals
Cancel bonus money and winnings linked to the wrong action
Close the account for good
Report the case to the authorities if the law asks us to

We always send a notice by email before any final step, so the user has a chance to reply.

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What You Should Do

Users also have a part to play. Please:

Give real name, date of birth, and address at sign-up
Upload clear, valid documents
Update your details if you change your address, phone, or bank
Never share your password or OTP with anyone
Tell our support team if you spot any odd activity on your account

Changes to This Policy

Rules and laws keep changing. We may update this page from time to time to stay in line with new orders from banks, payment partners, or the government. The latest version will always be shown here with an updated date. Big changes will be told to you by email.